Odoo app guide · Platform & Productivity
Odoo AI: what it does, and what’s new in 20
Odoo's AI app embeds assistants and automation inside the ERP: drafting content, enriching records, answering from your documents and filling fields from context — with the big advantage that the data is already there.
It is the fastest-moving app in the suite right now; Odoo 20's batch below shows where it is heading, and our AI-Odoo practice builds on exactly these primitives when the stock features stop.
20 documented changes in Odoo 20Verified against the release notes · 2026-09
The mechanics that matter in Odoo AI
- AI fields and server actions that generate or transform record data
- Assistants grounded on your own documents and knowledge articles
- Content drafting in Website, Email Marketing and Knowledge
- Where stock AI ends, custom agents via the external API take over (our build work)
What changed in Odoo 20 AI
New feature 11Enhancement 8Refactoring 1
- IAP credits requiredEnhancement
- Agentic automationNew feature
- AI agents: ask questions about a fileNew feature
- AI agents: create recordsNew feature
- AI agents: feedbackEnhancement
- AI agents: filter by time periodEnhancement
- AI agents: image generationNew feature
- AI agents: reprocess sourcesEnhancement
- AI agents: send filesNew feature
- AI agents: update recordsNew feature
- AI chat request optionsNew feature
- Automatic AI model selectionEnhancement
- Connect Odoo to anythingNew feature
- Default promptsEnhancement
- Interactive agent responsesNew feature
- Preview cards in live chatNew feature
- Stored conversationsEnhancement
- Tool call limit confirmationEnhancement
- Topics renamed to skillsRefactoring
- Voice interactionNew feature
Each link opens the detailed entry — plain-words explanation, screenshots from a live Odoo 20 database, and the source-code check behind it.
Want Odoo AI set up the way these mechanics deserve?
Senior consultants, fixed scopes, published pricing — and the team that documents these releases implements them.